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		<title>Taking customer loyalty for granted</title>
		<link>http://www.sadokonline.com/2007/09/12/taking-customer-loyalty-for-granted/</link>
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		<pubDate>Wed, 12 Sep 2007 14:50:54 +0000</pubDate>
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		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[retention]]></category>
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		<description><![CDATA[When I was in College, a friend of mine told me something that happened to him which stroke me as very funny at first but I found out later that it bared a very important lesson beneath: This friend of mine used to go to the same restaurant to eat almost every day of the [...]]]></description>
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